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NorthPoint Truck Center offers comprehensive heavy-duty diesel truck and trailer repair services including engine diagnostics and repair, preventive maintenance, DOT inspections, brake and air system repairs, electrical and aftertreatment services, fleet maintenance programs, trailer repair, 24/7 roadside assistance, and mobile repair services throughout Jacksonville, Palatka, and surrounding North Florida areas.

NorthPoint Truck Center has two convenient locations in North Florida. Our Jacksonville location is at 570 Florence St, Jacksonville, FL 32205, and our Palatka location is at 558 US 17 N, Palatka, FL 32177. Both locations serve fleets and owner-operators throughout the surrounding North Florida region.

While walk-ins are welcome, we recommend scheduling an appointment to minimize your wait time and ensure a technician is ready for your specific service needs. You can schedule an appointment by calling us at (904) 897-4536 or by using our online contact form. Fleet customers receive priority scheduling as part of our fleet maintenance programs.

Yes, NorthPoint Truck Center provides 24/7 emergency roadside assistance for commercial trucks and trailers throughout North Florida. Whether you're experiencing a breakdown, blown tire, fuel issue, or need a jump start, our mobile technicians respond quickly to get you back on the road. Call us anytime at (904) 897-4536.

We service all major makes and models of heavy-duty commercial trucks including Peterbilt, Kenworth, Freightliner, International, Mack, Volvo, Western Star, and more. Our experienced diesel technicians are equipped to handle semi-trucks, straight trucks, flatbeds, reefers, dry vans, dump trucks, and specialized commercial vehicles.

Yes, we offer customized fleet maintenance programs designed to reduce unexpected breakdowns, improve fuel efficiency, and extend vehicle life. Our fleet programs include priority scheduling, preventive maintenance tracking, DOT compliance support, and competitive fleet pricing. Contact us to set up a fleet account tailored to your operation's needs.

We accept most major payment methods including credit and debit cards, cash, and fleet account billing. Payment is due upon completion of services unless other arrangements have been agreed upon in writing. For fleet customers, invoicing options may be available. Please contact us for more details on payment plans or fleet account terms.

Parts warranties are subject to the manufacturer's warranty terms. Labor warranties may vary depending on the type of repair performed. We stand behind the quality of our work and encourage customers to discuss specific warranty coverage with our service advisors before and after any repair. Our goal is your complete satisfaction and confidence in every service we perform.

You can request a repair quote by calling us at (904) 897-4536 or by submitting a service request through our online contact form. For most repairs, an accurate estimate is provided after our technicians complete an initial diagnostic inspection. Diagnostic charges may apply and will be disclosed upfront before any work begins.

You can reach NorthPoint Truck Center by phone at (904) 897-4536 during business hours (Monday–Friday 7:00 AM–6:00 PM, Saturday 8:00 AM–2:00 PM), or 24/7 for roadside emergencies. You can also visit us at our Jacksonville or Palatka locations, or submit a message through our online contact form.