Customer Service
Representative
As a Customer Service Representative, you will be the first point of contact for customers. You will handle inquiries, schedule services, provide updates, and ensure a smooth experience from start to finish. Strong communication skills and a positive attitude are key.
- Answer incoming calls and emails
- Assist customers with service appointments and questions
- Provide accurate information about services and pricing
- Coordinate with technicians and service advisors
- Maintain customer records in our system
- Follow up to ensure customer satisfaction
- Strong communication and customer service skills
- Basic computer skills and familiarity with office software
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn